Terms of Use

Please carefully review the following terms and policies as they represent the terms of sale that govern your purchases at IHOLIFE.com (hereinafter referred to as "IHOLIFE"). You represent your rights and obligations with respect to your purchases, including important restrictions and exclusions. Your placement of an order with IHOLIFE automatically constitutes your agreement to accept these policies for the order. So please make sure that you understand them before placing your order.

Please read these terms and conditions carefully

These Terms of Use (the "Agreement") describe the terms and conditions of use of the IHOLIFE.com website identified by the address www.IHOLIFE.com (the "Website"). This Agreement is entered into between you as the user of the Website (the "User") and the owner of the Website ("IHOLIFE.com").

    Application and acceptance of terms and conditions.

1.1 For the purposes of this Agreement, a "User" is a person who accesses the Website for any purpose, whether the User has registered on the Website as a registered user or the User is a paying customer for a particular Service at IHOLIFE.com or one of its affiliates. The user in this context is the person who uses this website and any legal entity that may be represented by such person under actual or obvious authority.

1.2 By accessing or using the Site, you agree to accept the terms and conditions set forth in this Agreement as a User. You are bound by the terms of this Agreement with respect to your access to or use of this website and any further updating, modification, amendment or modification of this website. If you do not accept all terms of this Agreement, do not use this site.

1.3 IHOLIFE.com may change this Agreement at any time by posting the amended and redrafted Agreement through the Website. The amended and revised agreement will be effective immediately after publication. The further use of IHOLIFE.com with the changed and adapted contents of the contract is considered acceptance of the changed conditions. This Agreement may only be changed in writing by an Authorized Representative of IHOLIFE.com.

1.4 If you visit IHOLIFE.com or send inquiries (eg via the Support Mail) to IHOLIFE.com, you are communicating with IHOLIFE.com electronically. You agree to receive communications from IHOLIFE.com electronically as well. IHOLIFE.com will communicate with you via email or through publications on this site.

    Users in general.

2.1 users may only use this website for their own or internal purposes. Each user agrees not to copy, reproduce or download any information, text, images, video clips, directories, files, databases or lists available on or through the website (the "IHOLIFE.com Content") may, sell, or redistribute IHOLIFE.com content, bulk mailing (by email, wireless text messaging, physical mail, or otherwise), operating a business that competes with IHOLIFE.com, or otherwise commercially exploiting the content of IHOLIFE.com , Systematically retrieving the IHOLIFE.com content of this website to directly or indirectly create or compile a collection, compilation, database or directory (whether by robot, spider, automatic device or manual process) is prohibited without the prior written permission of IHOLIFE. com prohibited. In addition, the use of the Content or Materials is prohibited for any purpose not expressly permitted in this Agreement.

2.2 Some of the content of IHOLIFE.com displayed on this website is provided or published by third parties ("Third Party Content"). IHOLIFE.com is not the author of third-party content, whether contributed by anonymous users or registered users. Any third party content is the sole responsibility of the party that provided the content. IHOLIFE.com can not be held responsible for the accuracy, appropriateness, legality or veracity of third party content and is not liable to the user associated with that third party's trust. In addition, IHOLIFE.com is not responsible for the conduct of a user's activities on the website and is not liable for any person in connection with any damage caused to a person due to the behavior of the user.

2.3 IHOLIFE.com may provide users access to content, products or services offered to third parties through hyperlinks (in the form of links, banners, channels or otherwise) on the third party website. You are cautioned to read the terms and / or privacy policy of these pages before using these pages for information about the terms and conditions of use of these sites. User acknowledges that IHOLIFE.com has no control over the third party's website, does not monitor such websites, and that IHOLIFE.com is not responsible or liable for any of the websites or any content, products or services provided thereon.

2.4 IHOLIFE.com reserves the right to limit, deny or create access to the Site and its features with respect to different users or to change features or introduce new features without prior notice. Each user acknowledges that the inability to use the website in whole or in part for any reason can adversely affect their business. Each User agrees that in no event shall IHOLIFE.com be liable to the User or any third party for any inability to use the Website (whether due to interference, restricted access, modification or termination of functions on the Website or otherwise), delays, Inaccuracies, errors, or omissions in relation to any communication or transmission or damage (direct, indirect, consequential, or otherwise) arising out of the use or disuse of the Site or its functions.

2.5 Each user agrees not to undermine the integrity of the computer systems or networks used by IHOLIFE.com and / or any other user, or attempt to gain unauthorized access to such computer systems or networks.

2.6 We require that you read the Privacy Policy of IHOLIFE.com, which governs the protection and use of the information of each user of IHOLIFE.com and / or its affiliates. Each user accepts the privacy policy and all updates and changes thereto. Each user acknowledges that IHOLIFE.com may change the privacy policy from time to time, provided that IHOLIFE.com provides the updated version of the Privacy Policy on the Site at any time. Your continued use of the Site is deemed your acceptance of the amended Privacy Policy, which will then be displayed on the Site at the time of use.

2.7 As a prerequisite for accessing IHOLIFE.com and using IHOLIFE.com, you agree that you will not use the IHOLIFE.com service to infringe the intellectual property rights or other legitimate rights of others in any way. IHOLIFE.com and / or its affiliates will, in reasonable circumstances, close the accounts of users who are re-infringers of copyright or other intellectual property rights or other legitimate rights of others. In addition, IHOLIFE.com and / or its affiliates reserve the right to terminate a user's account for a single violation of the rights of others in connection with the use of the IHOLIFE.com service, or if IHOLIFE.com believes that the user's present conduct is detrimental to the interests of IHOLIFE.com, its affiliates, or other users, or for any other reason at IHOLIFE.com's sole discretion, with or without cause.

Registrated user

3.1 Any user who has completed and submitted an application form either online on the Website or offline by submitting his / her information (such as name, address, telephone and fax numbers, e-mail address, business details, etc.) to IHOLIFE. com or another IHOLIFE.com group company that provides the relevant specific services, is a registered user of the website (a "registered user"). For each registered user, an account is set up and each registered user is assigned a user ID and a password for login access to his own account.

3.2 If the registered user is a company, you acknowledge that (a) you have the authority to accept the entity to this agreement; (B) the address you use when registering is the principal office of that company; and (c) all other information submitted to IHOLIFE.com and its affiliates during the registration process is true, accurate, current and complete. For the purposes of this provision, a branch or representative office shall not be considered a separate entity.

3.3 When you become a registered user, you consent to the storage of your personal information in our buyer database. IHOLIFE may send e-mails to you or otherwise contact you about your personal information in order to provide you with information.

3.4 IHOLIFE.com or its affiliates may at any time suspend or terminate a Registered Account by providing a notice to the Registered User at least 24 hours in advance; this information is not required for such termination if (a) IHOLIFE.com is found to be in breach of the terms of this Agreement by the Registered User, or (b) IHOLIFE.com has reasonable grounds to believe that any information that it contains is provided by a Registered User, is untrue, inaccurate or is not current or complete, or (c) IHOLIFE.com believes that the actions of the Registered User may cause a financial loss or legal liability for this Registered User.

3.5 A registered user may not sell or offer his or her account without the prior written consent of IHOLIFE.com, or otherwise transfer an account, user ID or password to a third party. IHOLIFE.com may suspend or terminate the account of a Registered User or the acquirer of a Registered User in the event of a sale, offer for sale, gift, assignment or transfer in violation of this Section.

3.6 Notwithstanding paragraph 3.1, IHOLIFE.com may deny registration and refuse to grant an account and its associated user ID and password to any user for any reason.

Refund & Guarantee

Warranty

  HoLife warranty  :45 Daily Refund, 18 Months Product Warranty. The official HoLife e-mail address is SUPPORT@iholife.com

Do not worry about orders! We strive to give our full attention to each customer.
❤ If you are not satisfied with our item, we can give your FULL REFUND without reason. 
❤ Professional Product Test: 100% of our professional workers ensure that every item will be sent to you in good quality before you

The following products are not covered by the standard warranties:
- Consumables including, but not limited to, ink, disposable batteries, etc.
- parts that are subject to natural wear and tear, including but not limited to screens, covers, etc.
- Damage or deterioration due to improper actions, including, but not limited to, torn cables, broken fuses, non-usability due to installation of proprietary firmware, etc.
- Some types of products, such as tablets and phones, are fixed instead of being replaced.

This page has been updated on the 13.04.2013 to ensure that all warranty data is valid from the first shipment of each item in each order.

 

Refund & Exchange


How to deal with deliveries that are already defective on arrival (DAO - dead on arrival)?

HoLife guarantees a secure delivery of your orders. Of course we will replace all damaged items in this case. All return fees are covered.
Please contact us within 5 days after delivery and return the products using the cheapest method.


What is the HoLife Refund Guarantee?
You are not happy with a product? Send it back to us.


You can return undamaged items to us within 45 calendar days after delivery. If the return is not due to a mistake by us, you only have to pay the shipping costs. Please make sure that the product is returned in its original condition, with the complete packaging and all accessories.

Important: Products may not be altered or rebuilt.

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